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November 8, 2004
stupidity - part 1
I've got the phones since BofC isn't coming in, and it seems like people are being exceptionally stupid today. At least half of the calls today have been being ridiculous at best. Take this one, for example:
Me: "Good morning, Section Name, this is Kate, may I help you?
Caller: "Yeah, is Snake in?"
Me: "Actually, he's out of the office this week. Would you like to leave him a voicemail or speak with the lady who's acting for him?"
Caller: "Oh, so he's not in today?"
Me: "No, sir, he's out of the office this week. Would you like to leave him a
voicemail or speak with the lady who's acting for him?"
Caller: "Did he get a new job?"
Me (gritting my teeth): "No. He did not get a new job. He's just out of the office for the week. Would you like to leave a voicemail for him, or speak with the lady who's acting for him?"
Caller: "Oh, he's got someone acting for him?"
Me: "Yes. Would you like to speak with her?"
Caller: "So what's Snake's job title now?"
Me: "He's a contract specialist."
Caller: "Hmm. Okay, is Sarge there?"
Me (with a mental sigh of relief): "Yes, please hold on while I transfer you."
Posted by oracle at November 8, 2004 9:43 AM in the first year